Roots & Fruits
Vegetable Box Delivery Terms
Thank you for your interest in the Roots and Fruits vegetable box delivery service. To ensure our service runs smoothly, we have a few terms and conditions and anyone using the service should be familiar with them. If you have any questions, get in touch.
What will I get in my box?
The contents of our fresh fruits and vegetable boxes change week to week to suit the season and stock levels at the time. If you do not like a particular type of fruit or veg, please tell us and we’ll do our best to accommodate your preferences. We’ll swap up to 3 items in your box – if you’d like something more custom then please get in touch and we’ll arrange that.
You can have regular add-ons or include anything from our wholefoods shop in your delivery. See our store here.
What day will my box be delivered?
To ensure we’re being as efficient and eco-friendly as possible, we’ll add you into our route on our delivery days Tuesday to Friday. You’ll be allocated your delivery day and told in advance. We’re not able to change your delivery day at the moment.
Cancelling & Changes
Any changes to the contents of a box delivery or changes to the box type for the week ahead need to be submitted before Saturday at midday. This is same for cancellations and Holiday Pauses.
We can leave your box in a safe place if you are not in or you can give us a copy of your close/porch key and we will leave it in a locked safe place. We cannot take responsibility for missing boxes if you request us to leave the box somewhere unattended.
Deliveries happen Tuesday-Friday but we will bill you for your order every Sunday via GoCardless – this is a secure Direct Debit system. If you have any problems with your billing, please send a support request.
Home Delivery Charges
We try to serve as wide of an area as possible. For inner Glasgow, we have free delivery. For outer Glasgow, we have a flat rate of £5 for the delivery.
£5 Delivery Charge
Order Your Veg Box Today!
Join the veg box home delivery service and enjoy fresh produce from your local fruit and veg shop.
451 Great Western Rd,
Glasgow G12 8HH