SUBMIT VEGBOX SUPPORT REQUEST

Need support with your veg box delivery?

Please use this form if you require any kind of support or information about your vegetable box delivery.

Cut Off For All Box Changes

The cut off time for any changes, cancellations or holiday notifications for the week ahead is Saturday at midday. Any requests after this time will be reflected in the week after.

Holiday Notifications

Please provide us with:

  • the dates that you’ll be away.
  • the week commencing date on which you’d like your first box after your holiday. 
Email Address
vegbox@rootsfruitsandflowers.com
Call Us
07309 668871

Support Request

What do you need help with?

Any changes, cancellations or holiday notifications for the week ahead is Saturday at midday. Any requests after this time will be reflected in the week after.

14 + 6 =

Frequently Asked Questions

Find Out How it Works!

What happens if I go on holiday?
You can pause your box until you come back. Fill out the holiday notification form and tell us when you'd like to receive your first box after your back.
What fruit and veg will I get in my box?
We send out a newsletter every week to tell you exactly what is in your box. The produce changes weekly because we like to keep everything fresh and it depends what is in season at the time. If there's anything you don't like, just tell us and we'll do our best to exclude certain produce.
Can I change my box type or add-ons?
Of course! Get in touch with us on vegbox@rootsfruitsandflowers.com or send us a Support Request and we'll help you with finding the right box or add-ons.
I'd like to change the frequency of my veg box delivery?
No problem, submit a Support Request and we'll get this sorted for you.